Network Status @ Michcom.net
- February 26th 2010: (1:30am)
Resolved: Changed a
defective 96port modem card.
- February 25th 2010:
(10:30pm) Issue: Dialup Phone numbers are being
reported as disconnected, this is a encoding error. We are
working to correct the problem.
- July 20th, 2009:
Resolved:
Webmail & Imap are now completely restored, all mail was
delivered and or sent. If you are having any issues, please call
support.
- June 23rd, 2009:
Issue: Webmail still not fully functional, We are
working to resolve this issue.
- June 22nd, 2009:
PhP Resolved:
All PhP enabled websites should be
functioning properly. If you are still experiencing issues,
please call support.
- June 19th, 2009:
Issue: Some Webmail & PhP functions
temporarily disabled. We are working to resolve these items.
- August 23rd,
2007: Resolved;
3:30pm; Our dial-up phone lines
and office phone lines were down. We worked with TelNet Worldwide
to resolve this issue.
- August 16th,
2007: Successful; Scheduled maintenance from 12:01am to 4:00am;
New Edge Networks will be performing an important IOS upgrade to
their core routers that will add several new features and
improve reliability. We apologize in advance for any
inconvenience. Please contact us with any questions or concerns.
- July 1st, 2007:
Resolved; System wide outage - effecting T1, DSL and Dialup
customers. We worked with New Edge Networks and AT&T to
find and repair the problem. The outage was approximately from
3:00pm to 4:45pm.
- April 6th, 2007:
Resolved; New
Edge Networks is performing emergency maintenance tonight at
10:00pm EDT. They expect to be finished by 4:00am EDT. They're
flying an engineer in to fix the backhaul problem. Expect your service to
be interrupted during this window if you have DSL service
in East Lansing, South Lansing, Holt, or Okemos. DSL customers
in other cities and all dial-up users should not be affected.
- April 5-6th, 2007:
Resolved; For the last
few days or so DSL users have been experiencing problems sending
e-mails. Especially e-mails with attachments. We now know this
to be a problem with the backhaul from the Lansing to East
Lansing central offices. This is only affecting DSL
customers in East Lansing, South Lansing, Holt, and Okemos. DSL
customers in other cities are not affected. A piece of New Edge
Networks equipment is bad. Possibly their DS3 or ATM card, and
it's generating input errors and CRC errors. Web traffic seems
to be largely unaffected by it.
- March 15th, 2007:
Resolved; For several hours
nobody had internet access (layer 3). Users couldn't get to
external websites or send e-mails. The internal sites worked
like www.michcom.net, and you could check your existing e-mail
but nothing past that. Telnet Worldwide did some maintenance early in the morning that we were
unaware of. Once they "bounced" the line everything came back up
to normal.
- October 19th,
2006: Resolved; There was a nation-wide routing problem which was affecting
New Edge Networks and other top-level internet backbones.
This in turn affected Michcom.net and our customers. Some web sites
were unreachable and
their names didn't resolve. Even if you tried using the
IP address of that site, it still didn't work.
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